If you do not reach someone immediately when calling, please leave a message—all calls and emails are returned within 2 hours during our business hours. USA Support Hours: 8:30am to 5:00pm EST.

When returning evaluation units or any products you have purchased, please complete the RMA (Return Materials Authorization) form. An RMA number is required for all returned items, including evaluations. Choose which Datalux office your product was purchased from.

General Support Information:
Service and Support manual and policy in PDF—68Kb
Contact via E-Mail:
United States support@datalux.com
Europe: support@datalux.uk.co
Contact via Phone:
Toll Free in the US 1-888-811-0605
Outside The United States
International 540-723-4230, 31, 32, 33
Europe: 44 (0) 1256 467367
Contact via Fax:
USA and International: 540-723-4602
Europe: 44 (0) 1256 840048
Contact via Post:
United StatesEurope
Datalux Corporation
Customer Service Department
155 Aviation Dr.
Winchester, VA 22602
Devlin Electronics Ltd.
Unit D1 Grafton Way
Basingstoke, Hampshire,
RG22 6HZ, ENGLAND